Wednesday, December 22, 2010

'Tis the Season


As we reflect on the past year, we realize that we have been the benefactors of many great relationships with patients, families, doctors, facilities and their staffs, our own employees, and the community as a whole. We dedicate ourselves to continuing this same commitment of trust and friendship into the new year.

From all of us at Access Home Care and Hospice, THANK YOU for a great 2010.

Merry Christmas and a happy New Year!

Friday, November 19, 2010

Nurse for Access Home Care and Hospice Considered a Hero for Saving a Life


While going about her regular duties as a Nurse Case Manager for Access Home Care and Hospice, the last thing Valerie Pascoe, RN expected was to see smoke and flames billowing from a building. While driving through the small town of American Falls, Idaho, Valerie noticed smoke and flames pouring out of the windows and roof of a building. Her instincts kicked in and she decided to risk her own wellbeing to find out if someone was inside. Sure enough, a lady was in her living room. As smoke and flames continued to consume the house, Valerie was surprised to see that the lady living there was adamant on staying in her home. "She first got extremely upset when I entered the door. I just put my hands out to her and grabbed her hands and I told her that I wasn't there to hurt her but that her house was on fire and I just need her to come on out." She then helped her out of the building as fire fighters arrived. It was later noted that the lady suffered from a mental illness and had fear of leaving her home. People that know the lady said that if Valerie would not have shown such bravery, the lady could have easily been consumed in the fire. To read more and see the video from the local news channel, please go HERE.

Valerie represents what we all strive to be - caring, compassionate, and someone who puts others first in their life. Access Home Care and Hospice would like to recognize Valerie as a true hero, and someone we are proud to call a friend and coworker!

Access Hospice Celebrates Season of Caring During National Hospice Month


Hospice care helps patients and families focus on living. This is the message that Access Home Care and Hospice is sharing with the community during National Hospice/Palliative Care Month. However, this important message lasts beyond the month of November and is important all year round.

“November is a valuable time to raise awareness throughout our community about care at the end of life,” said Rob Phelps RN, Clinical Administrator and owner of Access Hospice. “But the time a family might need us doesn’t follow a calendar or occur only during this season, so our message must make an impression that stays with people all year long.”

Every November hospices across the country reach out to raise awareness of the compassionate care that hospice and palliative care provide patients and families coping with serious and life-limiting illness.

The Seasons of Caring theme reminds people that life’s final seasons can be some of the most fulfilling, especially when patients and families look to hospice care for help.

The hospice team provides expert medical care to keep patients comfortable and able to enjoy time with loved ones. The hospice team answers questions, offers advice on what to expect, and helps families with the duties of being a caregiver. The team also provides emotional and spiritual support for the entire family.

“With the help of hospice, patients and families alike can focus on what’s most important – enjoying life together and living the final seasons to their fullest,” said Rob Phelps RN. “It’s about the quality of life.”

“There’s an inaccurate perception among the American public that hospice means you’ve given up,” said J. Donald Schumacher, president and CEO of the National Hospice and Palliative Care Organization. “Those of us who have worked in the field have seen firsthand how hospice and palliative care can improve the quality of life. And there’s a growing body of research showing that hospice and palliative care may prolong the lives of some people who receive care.”

More than 1.45 million patients receive care from the nation’s hospices every year, reports the National Hospice and Palliative Care Organization.

For more information about hospice and/or palliative care, and how they can help your family, contact Access Home Care and Hospice at www.accesshomecareandhospice.com.

Additional information on hospice and palliative care as well as advance care planning is available at www.caringinfo.org.

Friday, October 22, 2010

ACCESS OBSERVES 25TH ANNIVERSARY OF NATIONAL BREAST CANCER AWARENESS MONTH


October 2010 marks the 25th year since the first National Breast Cancer Awareness Month (NBCAM) was declared in 1985. Access Home Care and Hospice is celebrating this anniversary in a special way – by wearing pink exam gloves.

“These pink gloves that our caregivers are wearing are a visible reminder that early detection and prevention is key,” states Camie Tripp RN, Director of Access Home Care and Hospice, Pocatello office.

Experts say that mammography screening remains the single-most effective method of detecting breast cancer in an early, treatable stage. If all women received regular screenings and mammograms after turning 40, the death rate would fall by another 20 to 30 percent.

In addition to raising awareness, these pink gloves are helping provide free mammograms to women who cannot afford them. The manufacturer, Medline, contributes $1 for every 1,000 Generation Pink gloves purchased to the National Breast Cancer Foundation, an organization that has provided over 130,000 free screenings since 2004.

Breast cancer is one of the most common types of cancer among women and takes the lives of approximately 40,000 women annually. Breast cancer has many risk factors, including age, genetics, obesity, and family history. Women who exercise regularly, maintain healthy diets, and have regular visits with their doctors may be less likely to get breast cancer.

The National Breast Cancer Foundation (NBCF) is committed to spreading knowledge and fostering hope in the fight against breast cancer. By funding free mammograms for women who could otherwise not afford them and supporting research programs in leading facilities across the country, NBCF helps inspire the courage needed to win this monumental battle.

Medline is also the sponsor of the Pink Glove Dance video that went viral on You Tube last year. In an effort to continue building awareness, Medline is releasing multiple sequels on pinkglovedance.com — this time featuring both healthcare workers and breast cancer survivors. For more information on the Pink Glove Dance sequel, visit pinkglovedance.com.

About Access Home Care and Hospice


Access Home Care and Hospice is a locally owned and operated agency that provides home health and hospice services to Northern Utah, Eastern Idaho, and Western Wyoming. Access provides nursing and CNA services in the home, as well as physical, occupational, and speech therapies. In terms of hospice, the Access staff is comprised of Medical Directors, social workers, nurses that specialize in end-of-life care, volunteers, and nursing aides.

Friday, August 27, 2010

Access Joins Emeritus to Help Raise Alzheimer's Awareness

Access Home Care and Hospice joined Emeritus Estates Senior Living in North Ogden, Utah to raise money and awareness for Alzheimer's disease. Emeritus set up a car show and Access jumped on the opportunity to participate with a car of our own - a 1969 Ford Mustang. About 30 cars entered the show and it was considered a big success by all who attended.

While diseases like stroke, prostate cancer, breast cancer, HIV and heart disease have declined between 2000-2006 in the United States, Alzheimer's has actually increased by 46%* in that same time frame. Access was honored to partner with Emeritus and assist in raising funds and awareness for the disease. For more information on Emeritus Estates Senior Living, go here. For more information on the Utah Chapter of the Alzheimer's Association, go here.



A big thank you to Nikki (Hospice Director) and Ashley (Area Account Manager) in the Ogden office for putting this together. It's always fun to endorse a worthy cause while cruising in a classic Mustang!

Alzheimer's Disease Key Facts*
5.3 million people have Alzheimer's
172 billion dollars in annual costs
7th leading cause of death
10.9 million unpaid caregivers


*Source: Go Here

Friday, August 13, 2010

Access Hospice of Ogden, Utah Hosts Memorial Service

On Friday, August 6th at the South Ogden Senior Center, Access Home Care and Hospice held a memorial service designed to remember and reflect upon those that we have cared for on hospice. It was an opportunity for Access Hospice staff and patient's family and friends to remember those that died on hospice and to say a few words of remembrance or appreciation. Attendees also memorialized their loved ones by bringing pictures.

The message was clear that, although time has passed, memories still linger for the families and for us. It has been a privilege as caregivers to be a part of everyone's family during the last stages of life. Access is aware of everyone's continued grief process, and often times we find ourselves missing those we have cared for as well. Occasions such as these often stir thoughts and emotions that hold precious moments of love toward those that we will not forget.

We believe this memorial service was a big success and an important piece in the grief process for family, friends and us as caregivers. Access Hospice would like to thank everyone that came and we enjoyed the opportunity to remember, honor, and grieve together. Thank you for sharing your memories and always remember, YOU ARE NOT ALONE!

Thursday, August 12, 2010

Pioneer Day Parade

There is no better way to enjoy summer, celebrate our pioneer heritage, or promote the education of home care and hospice than to join the parade and give back to the communities we love to serve. Access Home Care and Hospice participated in the Pocatello, Idaho Pioneer Day Parade and enjoyed a day in the sun, with many smiling faces that took advantage of the day's festivities. We were especially grateful for the donated 2010 Chevrolet Camaro from Dave at Cole Chevrolet in Pocatello, Idaho. It was a great time driving the car and giving out candy and magnets to the folks of our community. What a great way to educate the community on the services Access Home Care and Hospice offers and we look forward to making this a yearly tradition!

Friday, July 23, 2010

Access Participates in the American Cancer Society's Rely For Life



Access Home Care and Hospice joined hundreds of people in Southeast Idaho for the annual Relay For Life event in Pocatello. This year's theme was, "Give Cancer the Boot." With over 100 teams and 900 people in attendance, Access joined others in helping raise approximately $136,000 to assist those in fighting cancer and to help find a cure. As a home care and hospice agency, we have the opportunity to be a part of so many lives that are affected by cancer.





It was a privilege to participate as a team and join the American Cancer Society to help find a cure and commemorate those that have died from cancer. A big THANK YOU to all who participated and we look forward to raising more money and having a great turnout next year!

For more information on the Relay For Life event in Pocatello, Idaho, please go here. You can also read more about the American Cancer Society by going here.

Friday, June 18, 2010

Access Volunteers Make a Difference

Access Hospice volunteers are an essential part of the hospice philosophy of care which recognizes that dying is not just a medical event but a personal one as well. Our volunteers are important members of an interdisciplinary team working to “de-institutionalize” the dying experience and provide a more humane system of care for the dying and their families. In fact, federal law requires that at least 5% of patient care hours be provided by volunteers (if the hospice receives Medicare and Medicaid reimbursement.)

Access Hospice volunteers find it personally gratifying, intellectually stimulating, and emotionally meaningful to assist those in need at a critical point in their lives. Many of our volunteers were introduced to hospice through the death of a family member and understand firsthand the value of hospice care, but nearly 20% of volunteers are new to hospice.* Volunteers consistently report that helping the terminally ill through hospice is not about dying but about living.

Wherever you live in Northern Utah, Eastern Idaho, or Western Wyoming, Access Hospice has opportunities for volunteers. Volunteers may range in age from teens (at least 18) to senior citizens. Access Hospice tries to constructively utilize the talents of our volunteers. For example, we have a volunteer that plays harp, one that bakes bread for patients and families, and others play the piano. These talents not only help the patients and the families we serve, but come as great opportunities for the volunteers themselves to grow. Although music and cooking talents are greatly appreciated, help in our local offices or even reading to someone are ways volunteers can really make an impact. In fact, some of the most meaningful volunteer time comes from those willing to help their friends and neighbors and serve the community.

There is a wide range of opportunities available for Access Hospice volunteers. Some of those items include, but are not limited to:

  • Support for patients. This can include visiting, reading, taking, walks, writing letters, bringing in music, supervising visits with pets, helping with family history, scrapbooking, or even massage therapy for volunteers with the necessary skills.
  • Respite and support for family members. Access Hospice volunteers can assist with shopping or household maintenance, or allow family caregivers the opportunity to take care of necessary errands and get some time away from the house. Access volunteers have also made invaluable contributions with family pet care. Sometimes family members just appreciate a visit from a compassionate friend who understands what they are going through.
  • Bereavement support programs. Access Hospice volunteers can work closely with our bereavement staff in duties that range from assisting as a support group facilitator to serving refreshments and helping with mailings to clients and families.
  • Administrative work. A volunteer with clerical skills can serve a hospice by helping in the office with simple administrative duties, e.g., filing, making copies, helping with computers, etc.

To ensure that all volunteers are equipped for the challenge of working with the dying, Access Hospice requires all volunteers to complete an orientation and training session, as well as submit to a routine background check.

To all those who currently volunteer for Access Hospice, THANK YOU! And for those interested in volunteering, please contact your local office found on the sidebar of this blog.

"Only a life lived for others is a life worthwhile."

- Albert Einstein

*some information used for this post was taken from hospicefoundation.org

Thursday, May 27, 2010

Celebrating Memorial Day

Access Home Care and Hospice has the opportunity to care for amazing individuals on a daily basis. We feel it is an honor to care for those whose physical circumstances allow us to be a part of their lives. As a hospice agency providing end of life care, we are granted the privilege of helping those who are terminally ill. Like birth, death is an intimate experience. Access Hospice is committed to giving the highest level of care necessary so that when the time comes, the person dies with comfort and dignity. As death comes to many of those we care for, we take time this Memorial Day to remember and reflect on their lives and their contribution to society.

Access also has the opportunity provide home care and hospice services to many veterans that have served in our nation's military. It is an honor and a privilege to be associated with such amazing people that have given so much of their lives! Because of their sacrifices and service, we are able to enjoy many freedoms and liberties in this country. In order to honor those veterans that have died, and to those we currently care for, we invite everyone to listen to the music video called "Some Gave All."

From all of us at Access Home Care and Hospice, HAPPY MEMORIAL DAY!






Friday, May 7, 2010

Access Prepared for Idaho Medicaid Crunch




On March 31st, 2010, the Idaho Department of Health and Welfare issued a sobering letter to healthcare providers across the state of Idaho. The letter states that "because of budget holdbacks, the Idaho Medicaid Program will suspend payments to all Medicaid providers for the final three payment cycles of fiscal year 2010." Hospitals and nursing homes received a similar letter outlining the withholding of payments for eight to twelve weeks. Payments are scheduled to resume the first week of July, 2010.

Some may ask questions about how this will affect the care they are receiving or if this decision affects Access' relationship with nursing homes and/or assisted living facilities. Access Home Care and Hospice would like to express to all Medicaid patients, nursing homes, assisted living facilities, hospitals, etc., that we will continue to provide quality care regardless of reimbursement difficulties. If you or a loved one are already on services, you will continue to be provided those services regardless of delayed payments from Medicaid. Access will also continue to evaluate each new Medicaid patient that requests Access as their home health provider.

This news may be a financial burden and actually cause closure to some privately owned Medicaid providers. However, Access Home Care and Hospice will continue to fulfill its mission of being fiscally responsible in order to provide quality services to under-served communities.

For any questions regarding Medicaid and how it affects you, a loved one, or any facility in which Access is contracted, please contact your local Access office.

Monday, April 26, 2010

Access Receives Award for Excellence in Patient Care






On April 21st, in Salt Lake City, Utah, Access Home Care and Hospice was the recipient of the HealthInsight Quality Award. The HealthInsight Quality Award program was launched in September of 2004 to promote transparency in healthcare. By using available quality data to identify high performing providers and publicizing the results, HealthInsight aims to help providers improve health care and help patients become more active and informed participants in that care. Access Home Care and Hospice was one of only a few selected agencies for demonstrating high quality health care and excellence in performance on publicly reported quality of care measures and quality markers. These measures are voluntarily reported by Access. Access engaged in advancing care in one or more of the following topics designated as "national healthcare priorities" by the Centers for Medicare and Medicaid Services (CMS):
  • Percentage of patients who had to be admitted to the hospital
  • Percentage of patients who get better at walking or moving around
  • Percentage of patients who get better at getting in and out of bed
  • Percentage of patients who have less pain when moving around
  • Percentage of patients whose bladder control improves
  • Percentage of patients who get better at bathing
  • Percentage of patients who get better at taking their medicines correctly (by mouth)
  • Percentage of patients who are short of breath less often
  • Percentage of patients who stay at home after an episode of home health care ends
  • Percentage of patients whose wounds improved or healed after an operation
  • Percentage of patients who need unplanned medical care related to a wound that is new, is worse, or has become infected
"HealthInsight commends Access Home Care and Hospice for its commitment to excellence in improving patient care, " said Marc Bennett, President and CEO of HealthInsight. HealthInsight is a private, non-profit community based organization dedicated to improving the healthcare systems of Nevada and Utah. They represent agencies such as the Healthcare Research and Quality Chartered Value Exchange, Medicare Quality Improvement Organization, and the Health Information Technology Regional Extension Center in Nevada and Utah. For more information on HealthInsight, go here.

Access Home Care and Hospice believes in using proven, evidence-based practices to assure that consistent medical care for all patients is carried out. We are very honored and proud to be recognized for our quality improvement initiatives that we have implemented over the years. We hope to continue this quest for quality care for many years to come.

Friday, April 16, 2010

Access is Going Green

Starting July 1st, 2010, Access Home Care and Hospice will become one of the few agencies in the inter-mountain area to be an entirely paperless company. Currently, the Access ownership and IT Department are being trained on a new computer system from HealthMEDX. From a web-based system, Access Home Care and Hospice will be able to address the entire care process of its patients, as well as specific care segments from within that process, without using one piece of paper.

Besides "going green" by not using thousands of pounds of paper a year, many may ask, "What does this mean for me?" This new system will have a significant effect on the patient, the caregiver, doctors' offices, facilities, Access employees, and pretty much anyone that associates with Access Home Care and Hospice.

As a patient, you will see an improvement on overall quality of care, timeliness of visits, and communication from our staff. Access employees will spend less time doing paperwork and scheduling, and more time doing what they love - meeting the needs of patients. Doctors' offices and facilities will be able to have real time updates through web-based faxes and emails. With electronic charting and automatic updates, Access will be able to get approval for orders through electronic signatures. This will speed up the process of getting the patients what they need, while at the same time being more efficient for doctors, Assisted Living Facilities, and Skilled Nursing Facilities. Access employees will see an efficient schedule and simple, electronic documentation that is updated in real time. Faster documentation and communication between home health aides, nurses, therapists, and doctors will then translate into more effective and efficient care to the patient.

Access is proud of its partnership with HealthMEDX. We believe in taking care of our employees with the best tools in technology. This advantage in technology allows patients to become the benefactors of extraordinary care, while at the same time making it easier for doctors and facilities to work with Access Home Care and Hospice. We look forward to officially "going green" on July 1st, 2010.

Friday, April 9, 2010

Access Medical Director Receives Award


The Hospice Medical Director for Access' Pocatello office has been recognized by a national organization for his role in urgent care medicine. This month, Physician's Immediate Care received the Urgent Care of the Month award. The accolade is awarded by the American Academy of Urgent Care Medicine (link), which is the national body for urgent care medicine. He has received this award because of his excellent service and growth in Southeastern Idaho.

Dr. Willey moved to Idaho about six years ago. Not long after operating the first Physician's Immediate Care office in 2006, he became the Medical Director for Access Home Care and Hospice. He has been practicing medicine for about 11 years, specializing in geriatrics, family medicine, urgent care medicine, and holistic medicine. He states, "It's quite an honor. We're obviously taking care of patients good enough so we can grow our business."

For more information on Dr. Willey, visit his profile here.

Access Home Care and Hospice joins the community in congratulating Dr. Willey for being such a positive influence in the lives of his patients. We are honored to have him part of the Access team!